Phone Surveys & Market Research
Get Real Answers From Real People.
GX Solutions provides structured outsourced phone survey and market research teams that interview your customers, prospects, and communities — and deliver clean, organized data you can actually use.
- Bilingual EN/ES phone interviewers
- Custom questionnaires & script design
- Structured data collection & reporting
Response within 24 hours · No obligation · U.S., Canada & international
Interviews
Structured & recorded
The Problem
Getting reliable customer insights shouldn't be this hard.
Most businesses rely on guesswork because running structured phone surveys takes people, time, and processes they don't have. GX Solutions fills that gap with trained bilingual interviewers who collect real, usable data.
Online surveys get ignored
Email and web surveys average single-digit response rates. A trained human interviewer gets answers that forms never will.
You need quality data, not just quantity
Bad data costs more than no data. Without structured scripts and trained interviewers, responses are inconsistent and unreliable.
Internal teams lack bandwidth
Your staff is busy running the business. Phone surveys require dedicated time, patience, and follow-through that most teams can't spare.
What's Included
A dedicated survey team — from script to structured report.
GX Solutions designs your questionnaire, trains interviewers on your topic, conducts calls at scale, and delivers organized findings you can act on. You get insights without the internal workload.
See What a Plan Looks Like- Custom questionnaire & script design
- Live phone interviews by trained agents
- Customer satisfaction (CSAT) surveys
- Post-purchase & post-service feedback
- Market research & competitor insights
- Lead qualification & intent scoring
- Bilingual English & Spanish coverage
- Structured data reports & summaries
Why GX Solutions
Research partners, not just callers.
Trained interviewers
who follow your scripts precisely
Custom surveys
designed around your research goals
Organized data
delivered in structured reports
How It Works
From research question to structured data in 2–3 weeks.
Discovery call
We learn your research goals, target audience, and the decisions this data needs to support.
Questionnaire design
We build your survey script, response categories, and interviewer guidelines together.
Interviewer prep
Your dedicated bilingual interviewers are trained on your topic, tone, and target respondents.
Go live
Phone surveys begin at scale — typically within 2–3 weeks of kickoff.
Reporting & insights
We deliver structured findings, summaries, and raw data organized for your analysis.
Who We Help
Built for organizations that need reliable customer insights.
FAQ
Common questions
How much does it cost? +
Pricing depends on survey volume, number of questions, interview length, and reporting requirements. We send a transparent custom quote within 24 hours of our discovery call.
How fast can we start? +
Most phone survey projects launch in 2–3 weeks from kickoff, including questionnaire design, interviewer training, and target list preparation.
Can you design the questionnaire for us? +
Yes. We collaborate with you to build questions that produce clean, actionable data — and we train interviewers to ask them consistently.
Do you provide the respondent list? +
We can work with your existing customer or prospect lists, or advise on list sourcing depending on your target demographic and research goals.
What does the reporting look like? +
We deliver structured summaries, response breakdowns by question, and raw organized data you can import into Excel, Google Sheets, or your analytics platform.
Get a free phone survey plan & quote in 24 hours.
Tell us who you need to survey, how many responses you want, and what information you need to collect. GX Solutions will recommend the right phone survey structure, language coverage, and support plan. No obligation, no pressure.Tell us about your offer and lead flow. We’ll recommend the right team size, cadence, and structure, and send transparent pricing. No obligation, no pressure.