GX Solutions

Our Services

Flexible Outsourced Call Center Services Built Around Your Business

GX Solutions provides bilingual English and Spanish support for businesses that need customer service, sales follow-up, phone surveys, appointment setting, administrative follow-up, lead generation, and back-office assistance.

Customer Service • Sales Follow-Up • Phone Surveys • Appointment Setting • Back-Office Support

What We Offer

Outsourced Support for Daily Operations, Sales, and Customer Communication

Whether your business needs ongoing hourly coverage or a campaign-based support team, GX Solutions helps structure the right outsourced workflow around your goals.

Customer Service Support

Support for customer questions, service updates, issue intake, and general communication.

Sales Follow-Up

Outbound calls for warm leads, quote follow-up, appointment reminders, and customer reactivation.

Phone Surveys & Market Research

Structured phone outreach for customer satisfaction, opinion surveys, and research campaigns.

Appointment Setting

Scheduling, confirmation, and reminder support for sales teams, clinics, agencies, and service businesses.

Administrative Patient Follow-Up

Non-clinical follow-up calls for appointment reminders, check-ins, and approved administrative communication.

Back-Office & Virtual Assistant Support

Remote support for CRM updates, data entry, scheduling, follow-up organization, and administrative workflows.

How It Works

Simple Support Setup for Your Business

GX Solutions keeps the process clear and practical. We review your needs, define the workflow, prepare the agents, and help your business launch support with the right structure.

1. Tell Us What You Need

Share the type of support you need, your preferred schedule, expected volume, language needs, and campaign goals.

2. We Define the Workflow

We help clarify scripts, call instructions, tools, reporting expectations, and escalation rules.

3. Agents Get Prepared

Your assigned agents are prepared around your business process, customer tone, and support requirements.

4. Support Begins

Agents begin handling calls, follow-ups, surveys, appointments, or administrative workflows based on the agreed setup.

Flexible Support Options

Hourly Agent Support With Custom Campaign Quotes

GX Solutions typically structures support based on hourly agent coverage. Final pricing depends on the service type, number of agents, required hours, schedule, language needs, campaign complexity, and reporting requirements.

This helps your business start with the right level of support and adjust coverage as your workload changes.

Healthcare-Related Support

Administrative Communication Only

For healthcare-related campaigns, GX Solutions only supports administrative, non-clinical communication based on the client’s approved workflow. GX Solutions does not provide medical advice, diagnosis, emergency support, clinical decision-making, or regulated healthcare services.

Ready to Get Started?

Let’s Build the Right Outsourced Support Setup for Your Business

Tell us what type of support you need, how many hours or agents you are considering, and when you would like to start. GX Solutions will review your request and recommend the best next step.